The Limited Hardware Warranty (“warranty”) for Global Technology Associates, Inc. ("GTA") firewall product (Product) covers parts and labor against defects in material and workmanship for a period of one (1) year ("warranty period") after the original date of customer purchase.
To utilize this limited warranty, please contact GTA to obtain a Return Merchandise Authorization (RMA) by
Once the RMA number has been issued, return the product to GTA, freight prepaid and insured, since GTA is not liable for loss or damage during transit. You must return a proof of purchase in the form of a bill of sale (which is evidence that the Product is within the warranty period) and a clear description of the problem experienced. Be sure to include your return address information.
Product must be properly packaged in the original packaging and double boxed inside an outer shipping carton with a minimum of two inches of cushioned packing material on all sides. The RMA number must be prominently visible on the outside of the box. PLEASE NOTE: GTA WILL NOT ACCEPT WARRANTY RETURNS WITHOUT A RMA NUMBER. Customer is liable for damage sustained during transit, if improper packaging caused the damage. Return of the repair Product will be at GTA expense via ground parcel shipment. Customer may request expedited return shipping options at their expense. To request expedited return shipping contact GTA Customer Support.
GTA HEREBY DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GTA'S LIABILITY, IF ANY, FOR DAMAGES RELATING TO ANY ALLEGEDLY DEFECTIVE PRODUCT SHALL UNDER ANY TORT, CONTRACT OR OTHER LEGAL THEORY, BE LIMITED TO THE ACTUAL PRICE PAID FOR THE PRODUCT. IN NO EVENT SHALL GTA BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES OF ANY KIND EVEN IF GTA IS AWARE OF ANY POSSIBILITY OF SUCH DAMAGES.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state or province to province.
This Warranty will be governed by the laws of the state of Florida. If any provision of this Warranty is found to be invalid or unenforceable, then the remainder shall have full force and effect and the invalid provision shall be modified or partially enforced to the maximum extent permitted by law to effectuate the purpose of this Warranty. This is the entire agreement between GTA and you relating to the contents of the package, and BY USING THIS PRODUCT YOU AGREE TO THESE TERMS. No change or modification of this Warranty will be valid unless it is in writing , and is signed by GTA.
3361 Rouse Rd., Suite 240
Orlando, FL 32817 USA