Step by Step Process
GTA's configuration service covers all GTA firewall products. GTA configuration service is a five (5) step process.
A GTA firewall technician will first consult with you both by phone and email to assemble configuration information
for your new firewall installation. If you are upgrading from a previous GTA firewall the technical will review the
old configuration, make suggestions and use it as a basis for the new system configuration as needed. If you are replacing
another firewall product the technician will review the old products configuration, along with customer input to
form the basis for a GTA firewall configuration.
Once the GTA firewall technician obtained all the necessary information, work will begin on the creation of a
GTA firewall system configuration to meet your specific requirements. This may take up to 3 business days to
complete. During this time the GTA may contact customer with follow up questions.
If a new firewall is being purchased then the configuration is installed and tested on firewall appliance or in the
case of GB-Ware on a GTA test system. Once testing has been completed the appliance is passed to shipping
department for shipment to customer specified location. In the case of GB-Ware the configuration will be made
available for download to the customer.
The customer deploys pre-configured firewall with remote assistance from a GTA technician.
A GTA firewall technician will follow up with customer and provide current firewall back up.