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[gb-users] GB-Ware 4.0.4, Mail Sentinel Antivirus stopped working after

To: <gb-users_at_gta_dot_com>
Subject: [gb-users] GB-Ware 4.0.4, Mail Sentinel Antivirus stopped working after reboot
From: "Markus Neurohr" <markus.neurohr_at_realobjects_dot_com>
Date: Tue, 3 Jul 2007 17:40:40 +0200

Hi,

I already logged a support request regarding this issue with GTA on
Sunday, their response until now: NULL! We have a paid support contract,
but they really seem to have difficulties providing their service!

Here is the problem: The Mail Sentinel Antivirus is no longer working
after a reboot of the firewall:

The log contains errors like this:

...
Jul 3 17:09:30 pri=4 msg="SMTP: Close" smtp_action=pass virus="error
...

...
Jul 3 16:50:34 pri=3 msg="kernel: pid 111 (smtp), uid 0 on /var/config:
file system full"
...

Jul 3 16:43:03 pri=3 msg="SMTP: Unable to load Anti-Virus rules; Engine
is busy (4)" proto=smtp
...

Jul 3 16:04:53 pri=4 msg="SMTP: Unable to download
/var/config/mail/kav/bases/krndos.avc (Unknown SSL protocol error in
connection to als2.gta.com:443 ; 35)" proto=smtp

I have already tried disabling Mail Proxy, then expert/diskpurge,
reboot. Did not help.

There was no configuration change.

Any ideas?

Markus

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